Frequently Asked Questions

CBSE AI Tutor is a pre-release study platform with an AI tutoring interface and a Grades 1–12 catalogue target. Content coverage, answer quality, and role workflows are still being validated; it is a study aid, not a replacement for teachers or official NCERT material.

Coverage varies during beta. Treat only the subjects and chapters currently displayed and opening successfully as available, and verify required content before relying on it.

Classes 1 through 12 are the published catalogue target, not a promise of complete content or grade-tailored difficulty. Check the exact grade, subject, and chapter inventory currently available.

Yes. Creating an account does not start a paid subscription or collect payment. The published Free catalogue target is 5 sessions per day and 20 messages per session; entitlement enforcement remains under beta validation.

Choose content currently available and ask a focused question. The tutor generates an explanation from the provided context, but it can be incomplete or incorrect and no automatic adaptation to a learner's pace or style is promised. Check important work against current official NCERT material or with a teacher.

A parent view exists, but account linking, child visibility, data completeness, persistence, update timing, reports, and notifications remain under beta validation. Use only test relationships and data currently shown for the signed-in parent account.

Review our Privacy Policy for the information the platform collects, how it is used, safeguards for minors, and how to request access, correction, or deletion. Never put passwords, one-time codes, or payment details into a tutor chat or support form.

Self-service checkout and subscription controls are not exposed on the public pages today. Use the billing contact form and save the reference number returned after submission. Include the account email and plan name, but never include card or bank credentials.

Ask the tutor to explain its reasoning, then check important answers against the relevant NCERT textbook, marking scheme, or a teacher. CBSE AI Tutor is a study aid and can make mistakes; it should not be the only source used for high-stakes academic decisions.

Choose the closest topic on the contact form. For technical issues, include the page, task, device, browser, and exact error text. Save the reference number shown after submitting so the request can be identified later.